First, let us say we appreciate every new client and those who have been with us for many years. 🙂 Things are still changing, and our goal is to provide each patient with the individual attention and care they need. Including you and yours. 🙂
Our staff & doctors work daily to see as many patients as humanly possible, streamline our processes, and provide excellence in care. Know this, when you contact us, and we have no open availability, it pains us to tell you.
We understand the inconvenience and continue to make changes to help everyone. Since we only have four examination rooms in the hospital, we can see more patients daily with additional curbside appointments.
With that in mind, we will continue to have 1 to 2 doctors help curbside patients exclusively, which allows you and your pet to see us more quickly. We understand that waiting curbside can be frustrating for some owners; to alleviate this, the doctors will meet with you face to face and maintain the vital relationship between patient and veterinarian.
Unless an emergency arises, we will continue to see each client in the order of their scheduled appointments.
These days you will experience longer wait times than we would like. Often patients are gravely ill and take more time, and families are saying goodbye. As you can imagine, we don’t want to rush these or any appointments to give the best care. Thank you in advance for your understanding and empathy.
Here are three things you can do to help your appointment go smoothly:
Call as soon as you arrive.
Download our Spotify Playlist to pass the time and enjoy a moment of serenity with nothing to do. 😉
“Waitin’ on your fur baby” playlist
If you are waiting & haven’t heard from us in a while, don’t hesitate to call in and inquire
We thank you all from the bottom of our hearts. You have been incredible, and now we ask for even a bit more patience as we work to grow our staff. We will continue to follow up after each visit & if there is anything else we can do to make this process go more smoothly, please let us know.
Click here to Contact Us You may also reach us through all normal channels including phone, email, and the PetDesk app.
Hospital Hours: Monday – Friday 7:30am-6:00pm and Saturday 8:00am-Noon
The IVPA was formed to support local veterinarians in their practices so they can run their practice with the values & goals they hold dear while providing the best care to pets and owners. #VetLocal
